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Behind the screen : content moderation in the shadows of social media / Sarah T. Roberts.

By: Roberts, Sarah T.
Publisher: London : Yale University Press, 2019Description: 266 pages : illustrations ; 22 cm.ISBN: 9780300235883.Subject(s): Social media | Social media -- Management | User-generated content -- Censorship | User-generated content -- Management | Internet governanceDDC classification: 302.231 Summary: "Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material—sometimes thousands of items per day." - Book cover
List(s) this item appears in: New Acquisitions Summer 2021
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Loanable Book Library
General Collection 302.231 ROB (Browse shelf) Available 000437730

Includes bibliographical references (pages 223-238) and index.

"Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material—sometimes thousands of items per day." - Book cover

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